Documentation
Why 360° Video Files Are Special
A 360° MP4 isn't just a regular video with a wide frame. It needs the right projection, the right embedded metadata, and the right codec — otherwise it plays back flat, warped, or not recognized as spherical at all.
1. Supported file types
| Type | Accepted formats |
|---|---|
| 360° video | MP4, MOV, MKV, plus GoPro .360 and DJI .osv |
| 360° photo | JPEG, PNG, WebP, TIFF |
| Max file size | 10 GB per upload |
.360 and DJI .osv files are raw dual-fisheye camera output, not yet stitched into a single equirectangular frame — Mirame360 detects and stitches these automatically during processing.2. Equirectangular projection: the shape that makes it "360°"
A regular video is a flat rectangle. A 360° video is a full sphere of pixels around the viewer, but files can't store a sphere directly — they store it "unwrapped" into a flat 2D frame using an equirectangular projection (the same kind of projection used for flat world maps).
The key rule: the frame must have a 2:1 aspect ratio (width exactly twice the height — e.g. 5760×2880, 3840×1920, 1920×960). If the ratio is off, players stretch or misalign the sphere, and the horizon won't line up correctly.
3. Spherical metadata: how players know it's 360°
A correctly-shaped equirectangular frame still isn't enough on its own. Players like YouTube, Facebook, and web-based 360° viewers look for specific embedded metadata to confirm a file is spherical — without it, some viewers will show it as a plain flat/distorted video instead of an interactive sphere.
- Photos use Google Photo Sphere XMP (GPano) tags embedded in the JPEG/PNG.
- Videos use the Spherical Video V2 spec, stored as an
sv3dbox inside the MP4/MOV container.
Many cameras and editing tools strip this metadata during export, which is one of the most common reasons a 360° file "looks broken" after editing. If your file was edited outside a 360°-aware tool, check and re-inject the metadata before uploading.
4. Codecs and encoding renditions
After upload, Mirame360 encodes your video into multiple renditions (resolutions/bitrates) so playback adapts smoothly to the viewer's connection and device — from mobile-friendly 720p up to 4K and above, depending on your source resolution.
For best results, source files should use a standard, widely-supported codec (H.264 or H.265/HEVC) at the highest resolution and bitrate you have available — higher-quality sources produce better renditions at every quality level.
Need more help?
Check the how-to guide for the full upload workflow, the embed guide for sharing your content, or the FAQ page.
